Frequently Asked Questions:
Can I send a reply to "emailer@drrounds.com"?
Please don't reply to the patient list emailed to you by our servers. Not only do they never get delivered to the recipient, but they will remain undiscovered and unanswered. Many users think that the senders of the patient list are receiving their confirmatory reply. That's not happening; our servers are not designed to relay messages retrograde. Please use conventional email to notify your DrR+ users that a patient list has been received. Also, do not use emailer@drrounds.com for support questions.
How Secure is Dr. Rounds? Does it meet HIPAA regulations?
HIPAA regulations are specific about the end result required if an entity uses email: health information sent via electronic means must be protected against unauthorized access. However, these regulations do not name a particular technology. Data sent via our servers is encrypted to the highest level of security using Starter SSL (TM) certificates and cannot be intercepted and decrypted except by the intended recipient. We ensure privacy for both sender and recipient. Files sent are locked with a password defined by the sender and there is no alteration of the messages sent. Data sent through our servers is automatically deleted permanently in 12 hours regardless of whether it was retrieved or not. Dr. Rounds, LLC and it's affiliates, directors, and technical support staff cannot access the content of the patient data sent via our servers unless directed to us with the authorization of the sender, solely for purposes of technical troubleshooting.
Can I email my Patient List to multiple email destinations at once?
Yes indeed. Go to the Settings App, tap on the Dr. Rounds+ tab and enter the destination emails, in the top field, separated by commas.
When I click on the Link that downloads the Patients List file, I get "File not found." Why?
First, make sure you are running the latest version of Dr. Rounds Plus. Please check for updates regularly. Also, either over 12 hours have lapsed since generation, or the file has already been downloaded. Ask the sender to retransmit.
How does File Sharing via iTunes work?
Start off by Syncing the Apple device via the USB cable with iTunes until the backup and sync is complete. Do not disconnect. Click on the icon of the Apple device that is connected within the left margin in the iTunes window. Now, select the Apps tab that displays the applications found on your device. Provided the Apple device connected has Dr. Rounds+ v2.04.00, you will be able to see the App logo listed in the File Sharing window on the bottom left. Select the Dr. Rounds+ icon and soon after, you will see listed within the window on the right, the current Dr. Rounds+ database named "patientlist-database.db". SAVING/BACKUP: If this file is valuable, go ahead and use the Save button to save this database. Indicate where you want the file saved. We recommend you save this file unaltered in a folder labelled with a date and time. Do not rename the saved file. LOAD/RESTORE: If the currently displayed database is dispensable (or saved), highlight it and delete it (press the "delete" or "backspace" key). Then click the Add button, find the database "patientlist-database.db" that you want restored into the Dr.Rounds+ App, open it, then press Apply (bottom right). For the change to take place within the Application, you will need to restart Dr. Rounds+. If the App already happens to be running on your Apple device, 'kill' it and restart. To 'kill' an App, please refer to the explanation below.
Does SyncDocs still work now that File Sharing is enabled via iTunes?
Yes. We have decided to keep SyncDocs available to those who prefer to use it. Besides, the beauty of SyncDocs is that it works wirelessly. File Sharing via iTunes requires a USB cable sync.
Can I 'Add' multiple database files and merge them into the Dr. Rounds App within file sharing in iTunes?
No. The App will only accept one file named "patientlist-database.db".
Can I rename the "patientlist-database.db" within file sharing in iTunes to another custom name?
No. The Dr. Rounds+ App is currently set only to read files that are named exactly "patientlist-database.db" Do not change this. No file will upload as a result. Our advice is when you Save/Backup databases, keep the name as is; just place them in folders that are custom named for easy recall.
How can I take advantage of multitasking?
With iOS4, Apple has made multitasking possible. App developers will need to activate this feature on their Apps which we have done for the v2.04.00 update, now available. You can exit Dr. Rounds Plus by pressing the home button. Open any other App to use, then double tap the Home button. The Dr. Rounds icon appears in the task bar. Tap it to access the App. The PIN will be necessary. To close Dr. Rounds completely, see the next entry.
How to 'kill' an App. When I double click on the home button, the Apps running in the background appear in the Taskbar. Exiting an App by pressing the Home button never really shuts a multitasking-enabled App down. How can I close or shut down (kill) a running application without powering off the phone?
Within the Taskbar, tap and hold the icon of the App you wish to shut down until a red minus "-" appears. Tap the minus and the App will close.
I cannot view the contents of a Date. I tap on a created date and nothing happens. Why?
That's a bug. It's fixed in v2.04.00 now available. Update today for free. In the meantime, if you wish to stick to v2.03.00 and not update, go to the Settings App and confirm that "Load All Data" is set to OFF. When it is in the ON position, you will experience this problem.
I am unable to receive email of my patients with the "Send Secure Email" ON. Why?
Go to your Settings and enter the destination address. Beneath that is the "Send Secure Email". You have two settings here. If you select ON, when you email your list, the recipient will now no longer receive the email with an attachment. Rather, the received email will contain a Link to click. Click this link on a PC or MAC, not on your iPod, iPhone, or iPad. This link will initiate a download. Know where this file ends up, typically a Download folder. Find the file and right click. Expand with StuffIt Expander on a MAC or equivalent on a PC and enter your PIN. This will result in a folder containing a TXT and CSV file of your patient list. If this is rather overwhelming, although not recommended, try "Send Secure Email" OFF, and see if you like this alternative format.
When I "Add a Date", the default used to be Today. Now it displays yesterday's date. Bug?
Yes. We have fixed that. Update today to v2.04.00. You will experience this if you are running v2.04.00 of Dr. Rounds Plus on iOS 3.0. You must update to iOS4 to resolve this.
How do I arrange my multipick lists in Alphabetical order?
Go to the Settings App. This App is not within Dr. Rounds+, it's the grey icon on the iPhone home page with the metal gears. After you click on it, scroll till you see the "Dr. Rounds+" tab. Tap that and find the "Auto Alphabetize" switch. Turn that ON.
How do I setup a Dr. Rounds Web Account for Data Receiving?
There are only two ways to do this. On your iPhone/iPod Touch/iPad, launch Dr. Rounds+. Press 'Sharing' then the 'Create Account or Login' button. You can also access this screen by pressing the "My Account" selection contained within the "More" button on the main Taskbar. Use the bottom half of this screen to enter your information within the fields. Remember your credentials. Use them the next time you need to login. You will need these same login credentials to log into the Dr. Rounds Secure WebApp. The other way to create an account is to be invited by a current member. Users that are logged into their WebApp account can select the 'Add Other Users to Your Account' link. This will send an invitation to another user (not necessarily using the Dr. Rounds+ App) via email. The link within the email will open the browser and present the new invite with a form to fill out. These accounts will now become joint. This is ideally created for a physician to send an invite to their support staff.
How do I log into my Dr. Rounds+ Web Account?
There are two areas you can login. The first one is on your iPhone/iPod/iPad. You will need to login here only if you wish to 'Receive' patient data from senders logged into their account at their computer (example would be a unit clerk or office secretary). Either tap on the Sharing button and then 'Create Account or Login', or tap the More button, then 'My Account.' Once you login, you need not log out. The second area to login is at the Dr. Rounds WebApp login screen. Use your same credentials you used above. The purpose of the WebApp is to generate patient data files for transmission to anyone with Dr. Rounds Plus on their Apple device.
How to transfer all data from Dr. Rounds Plus running on different devices?
First, sync your iPhone/iPod Touch/iPad with iTunes running on your computer. Once completed, disconnect and close iTunes. Download SyncDocs on your computer, install it, and run it (SyncDocs). You know it's running when the SyncDocs window comes up (the window says: Drag files below to sync them with your handheld device). That’s all you need to do on the computer side. Now go to your iPhone/iPod Touch/iPad. Turn your Wi-Fi on from the Settings App. Make sure you are on the same network your computer is on. Open Dr. Rounds+, enter login password and wait 10 seconds. Press the Backup on the TabBar, then select Backup. You should see “SyncDocs” up top, first line. Press it. You are Backedup (make a note of the date and time). You will get a confirming popup. Now open Dr. Rounds+ on your other device, enter password, press Backup on the TabBar, then press Restore, then select SyncDocs top line, then it will ask you which file do you want to restore. Files are saved by Date & Time. So pick the one you just created, usually the last one on the list. It'll confirm by asking you to relaunch Dr. Rounds+ (Home, restart, and login again). Your data is now transferred.
How do I import the emailed list into Excel?
Select Secure Email ON from the Settings App. Email the list of patients and then Unzip the file as describe elsewhere on this page. Save this folder on the desktop. There are two files included within. Open the .csv file in Excel.
When I run Dr. Rounds+, I get a blank black screen, then my iPhone/iPod Touch resets back to the Home page. Solution?
Connect your iPhone to iTunes. Update your software/firmware to the latest version of the Operating System. It may cost a few dollars for the iPod Touch.
How do I start a list?
After login, press +, top left, designate the Date (Today is default), then confirm with Add Date button. This puts you back to the Dates page. Press Today (or which ever date you want to see/edit), then you may begin Adding patients.
How do I enter a new Date?
See "How do I start a list?"
How do I add a new patient?
First, you need to pick a Date within which you are adding a patient, such as Today. Press on that Date. Then you'll enter the Patient Record Screen. At the top, you'll see the Date of the list. Above that, a + button. To the right, an Edit button, and to the left, the Dates button (takes you back a screen). Press the + to add a new patient. Begin adding info in the entry fields.
How do I delete an entire date?
Deleting a date deletes all patients listed in that date. You can delete three ways. At the Dates page, swipe to delete and confirm. Press Edit, top right button, then the red circle to the left of the date, then confirm. Also, press the Patient/Info toggle button and delete from that page.
I've noticed that when a Date is pressed while in Edit mode, it toggles background color between white and purple. Why?
This is a way to 'mark' that the patients within a Date with a purple background have actually all be recorded as 'Billed.' Consequently, Dates with a white background indicate that there are charges still pending to be marked as 'Billed.' Note that the toggle is not automatic.
Where do I set the email address to which I want my patient list sent?
Go to the Settings App. This App is not within Dr. Rounds+, it's the grey icon on the iPhone home page with the metal gears. After you click on it, scroll till you see the Dr. Rounds+ tab. Click that tab, enter email address (for multiple, separate the addresses with commas), and exit.
I'm not receiving any emails?
Assuming you get a confirmitory popup stating successful email transmission, you will need to check your spam folder. Add emailer@drrounds.com to your address book. Emails may take up to 2 minutes to receive.
Emails are not going out. Why?
Make sure you are connected to the internet, either via Wi-Fi or cellular network. Then make sure you entered the destination email address (see above). Often, a Wi-Fi signal you pick up is not reliable. Test it by surfing the internet via Safari. Or, turn the Wi-Fi OFF in the Settings App and use the cellular network service you are connected to transmit the email.
Can I include Photographs in a patients record?
No. Not yet, at least. But we are working on it!
Can I include ICD-9 codes?
Yes. However, since the program is customizable, the user has to enter the data one time only. Within the diagnosis field, when in Edit mode, pull up the multi-check list, Edit it, and Add a Dx. Enter the Text followed by the Code and save it. It's always there anytime you see a patient with that diagnosis.
Can I include CPT codes?
Yes. However, again, since the program is customizable, the user has to enter the data one time only. Within the treatment field, when in Edit mode, pull up the multi-check list, Edit it, and Add a Tx. Enter the Text followed by the Code and save it. It's always there anytime you render that treatment. Please note that the treatment field in this application should not be confused with procedure (a field that we have added in the Plus version). The treatment should reflect the service rendered such as Hospital Consult (HC), Daily Visit (DV), Postop (PO), etc... Levels could be added too (HC2, HC3, HC4, DV3, etc...). By dedicating this field to these codes, the billing capabilities of the application are limitless.
I forgot my password!
I don't blame you. I often forget my child's first name. Contact us at support@drrounds.com. We will help you remember.
How do I Open Secure Email Files?
When Secure Email is turned ON, Dr. Rounds+ sends an email that contains a link that downloads your files securely, encrypted, and zipped. To expand the zipped file, save it to your desktop, right click and Open with StuffIt Expander (MAC) or equivalent (PC), and enter the Dr. Rounds+ Login password you use to access the application as the passphrase to open the file. Note that this file currently cannot be opened on an iPhone, iPod, or iPad and needs to be opened at a computer within 12 hours. The files included in the Secure zipped folder are identical yet different formats. One is a text file (.txt) and the other is a comma separated values file (.csv) that you can open in Excel. The file can only be downloaded once.
Can I share my patients with my colleagues?
Currently, Peer-to-Peer™ selective data transfer via server network, from iPhone to iPhone is under coding construction. The ability to share data without over-writing the entire database is the goal. Anticipated release of this option is soon.
What is the purpose of BackUp/Restore?
The Backup/Restore option is important to perform frequently in case you lose or destroy your iPhone. You can Restore the entire backed up database to a new downloaded version of Dr. Rounds+. The database includes entries saved in the 'doctor', 'hospital', 'treatment', and 'diagnosis' fields. It is advised to BackUp your database prior to any Update installation.
Do you have Dr. Rounds+ available on Blackberry, Droid, Palm, etc...?
No. Not yet.
How do you set-up SyncDocs?
Very simple: Download SyncDocs on your computer, install it, and run it. You know it’s running when the SyncDocs window comes up (the window says: Drag files below to sync them with your handheld device.) That’s all you need to do on the computer side. Now go to your iPhone. Turn your Wi-Fi on. Make sure you are on the same network your computer is on. Open Dr. Rounds+, enter login password and wait 10 seconds. Press Backup on the TabBar and then select Backup. You should see “SyncDocs” up top, first line. Press that. That’s it. You are BackedUp. And you will get a confirming popup. Now, delete some data at random . . . Go ahead, don’t be afraid. Delete everything if you like. Or get another iPhone/iPod Touch/iPad that has Dr. Rounds+ running on it. As long as the computer running SyncDocs and the Apple device (on Wi-Fi) are on the same network, launch Dr. Rounds+, enter password, press Backup on the TabBar then press Restore, then select SyncDocs top line, then it’ll ask you which file do you want to restore. Files are saved by DATE & TIME. So pick the latest. It’ll confirm by asking you to relaunch Dr. Rounds+ (Home, restart and login again). Your data is back.
Please don't reply to the patient list emailed to you by our servers. Not only do they never get delivered to the recipient, but they will remain undiscovered and unanswered. Many users think that the senders of the patient list are receiving their confirmatory reply. That's not happening; our servers are not designed to relay messages retrograde. Please use conventional email to notify your DrR+ users that a patient list has been received. Also, do not use emailer@drrounds.com for support questions.
How Secure is Dr. Rounds? Does it meet HIPAA regulations?
HIPAA regulations are specific about the end result required if an entity uses email: health information sent via electronic means must be protected against unauthorized access. However, these regulations do not name a particular technology. Data sent via our servers is encrypted to the highest level of security using Starter SSL (TM) certificates and cannot be intercepted and decrypted except by the intended recipient. We ensure privacy for both sender and recipient. Files sent are locked with a password defined by the sender and there is no alteration of the messages sent. Data sent through our servers is automatically deleted permanently in 12 hours regardless of whether it was retrieved or not. Dr. Rounds, LLC and it's affiliates, directors, and technical support staff cannot access the content of the patient data sent via our servers unless directed to us with the authorization of the sender, solely for purposes of technical troubleshooting.
Can I email my Patient List to multiple email destinations at once?
Yes indeed. Go to the Settings App, tap on the Dr. Rounds+ tab and enter the destination emails, in the top field, separated by commas.
When I click on the Link that downloads the Patients List file, I get "File not found." Why?
First, make sure you are running the latest version of Dr. Rounds Plus. Please check for updates regularly. Also, either over 12 hours have lapsed since generation, or the file has already been downloaded. Ask the sender to retransmit.
How does File Sharing via iTunes work?
Start off by Syncing the Apple device via the USB cable with iTunes until the backup and sync is complete. Do not disconnect. Click on the icon of the Apple device that is connected within the left margin in the iTunes window. Now, select the Apps tab that displays the applications found on your device. Provided the Apple device connected has Dr. Rounds+ v2.04.00, you will be able to see the App logo listed in the File Sharing window on the bottom left. Select the Dr. Rounds+ icon and soon after, you will see listed within the window on the right, the current Dr. Rounds+ database named "patientlist-database.db". SAVING/BACKUP: If this file is valuable, go ahead and use the Save button to save this database. Indicate where you want the file saved. We recommend you save this file unaltered in a folder labelled with a date and time. Do not rename the saved file. LOAD/RESTORE: If the currently displayed database is dispensable (or saved), highlight it and delete it (press the "delete" or "backspace" key). Then click the Add button, find the database "patientlist-database.db" that you want restored into the Dr.Rounds+ App, open it, then press Apply (bottom right). For the change to take place within the Application, you will need to restart Dr. Rounds+. If the App already happens to be running on your Apple device, 'kill' it and restart. To 'kill' an App, please refer to the explanation below.
Does SyncDocs still work now that File Sharing is enabled via iTunes?
Yes. We have decided to keep SyncDocs available to those who prefer to use it. Besides, the beauty of SyncDocs is that it works wirelessly. File Sharing via iTunes requires a USB cable sync.
Can I 'Add' multiple database files and merge them into the Dr. Rounds App within file sharing in iTunes?
No. The App will only accept one file named "patientlist-database.db".
Can I rename the "patientlist-database.db" within file sharing in iTunes to another custom name?
No. The Dr. Rounds+ App is currently set only to read files that are named exactly "patientlist-database.db" Do not change this. No file will upload as a result. Our advice is when you Save/Backup databases, keep the name as is; just place them in folders that are custom named for easy recall.
How can I take advantage of multitasking?
With iOS4, Apple has made multitasking possible. App developers will need to activate this feature on their Apps which we have done for the v2.04.00 update, now available. You can exit Dr. Rounds Plus by pressing the home button. Open any other App to use, then double tap the Home button. The Dr. Rounds icon appears in the task bar. Tap it to access the App. The PIN will be necessary. To close Dr. Rounds completely, see the next entry.
How to 'kill' an App. When I double click on the home button, the Apps running in the background appear in the Taskbar. Exiting an App by pressing the Home button never really shuts a multitasking-enabled App down. How can I close or shut down (kill) a running application without powering off the phone?
Within the Taskbar, tap and hold the icon of the App you wish to shut down until a red minus "-" appears. Tap the minus and the App will close.
I cannot view the contents of a Date. I tap on a created date and nothing happens. Why?
That's a bug. It's fixed in v2.04.00 now available. Update today for free. In the meantime, if you wish to stick to v2.03.00 and not update, go to the Settings App and confirm that "Load All Data" is set to OFF. When it is in the ON position, you will experience this problem.
I am unable to receive email of my patients with the "Send Secure Email" ON. Why?
Go to your Settings and enter the destination address. Beneath that is the "Send Secure Email". You have two settings here. If you select ON, when you email your list, the recipient will now no longer receive the email with an attachment. Rather, the received email will contain a Link to click. Click this link on a PC or MAC, not on your iPod, iPhone, or iPad. This link will initiate a download. Know where this file ends up, typically a Download folder. Find the file and right click. Expand with StuffIt Expander on a MAC or equivalent on a PC and enter your PIN. This will result in a folder containing a TXT and CSV file of your patient list. If this is rather overwhelming, although not recommended, try "Send Secure Email" OFF, and see if you like this alternative format.
When I "Add a Date", the default used to be Today. Now it displays yesterday's date. Bug?
Yes. We have fixed that. Update today to v2.04.00. You will experience this if you are running v2.04.00 of Dr. Rounds Plus on iOS 3.0. You must update to iOS4 to resolve this.
How do I arrange my multipick lists in Alphabetical order?
Go to the Settings App. This App is not within Dr. Rounds+, it's the grey icon on the iPhone home page with the metal gears. After you click on it, scroll till you see the "Dr. Rounds+" tab. Tap that and find the "Auto Alphabetize" switch. Turn that ON.
How do I setup a Dr. Rounds Web Account for Data Receiving?
There are only two ways to do this. On your iPhone/iPod Touch/iPad, launch Dr. Rounds+. Press 'Sharing' then the 'Create Account or Login' button. You can also access this screen by pressing the "My Account" selection contained within the "More" button on the main Taskbar. Use the bottom half of this screen to enter your information within the fields. Remember your credentials. Use them the next time you need to login. You will need these same login credentials to log into the Dr. Rounds Secure WebApp. The other way to create an account is to be invited by a current member. Users that are logged into their WebApp account can select the 'Add Other Users to Your Account' link. This will send an invitation to another user (not necessarily using the Dr. Rounds+ App) via email. The link within the email will open the browser and present the new invite with a form to fill out. These accounts will now become joint. This is ideally created for a physician to send an invite to their support staff.
How do I log into my Dr. Rounds+ Web Account?
There are two areas you can login. The first one is on your iPhone/iPod/iPad. You will need to login here only if you wish to 'Receive' patient data from senders logged into their account at their computer (example would be a unit clerk or office secretary). Either tap on the Sharing button and then 'Create Account or Login', or tap the More button, then 'My Account.' Once you login, you need not log out. The second area to login is at the Dr. Rounds WebApp login screen. Use your same credentials you used above. The purpose of the WebApp is to generate patient data files for transmission to anyone with Dr. Rounds Plus on their Apple device.
How to transfer all data from Dr. Rounds Plus running on different devices?
First, sync your iPhone/iPod Touch/iPad with iTunes running on your computer. Once completed, disconnect and close iTunes. Download SyncDocs on your computer, install it, and run it (SyncDocs). You know it's running when the SyncDocs window comes up (the window says: Drag files below to sync them with your handheld device). That’s all you need to do on the computer side. Now go to your iPhone/iPod Touch/iPad. Turn your Wi-Fi on from the Settings App. Make sure you are on the same network your computer is on. Open Dr. Rounds+, enter login password and wait 10 seconds. Press the Backup on the TabBar, then select Backup. You should see “SyncDocs” up top, first line. Press it. You are Backedup (make a note of the date and time). You will get a confirming popup. Now open Dr. Rounds+ on your other device, enter password, press Backup on the TabBar, then press Restore, then select SyncDocs top line, then it will ask you which file do you want to restore. Files are saved by Date & Time. So pick the one you just created, usually the last one on the list. It'll confirm by asking you to relaunch Dr. Rounds+ (Home, restart, and login again). Your data is now transferred.
How do I import the emailed list into Excel?
Select Secure Email ON from the Settings App. Email the list of patients and then Unzip the file as describe elsewhere on this page. Save this folder on the desktop. There are two files included within. Open the .csv file in Excel.
When I run Dr. Rounds+, I get a blank black screen, then my iPhone/iPod Touch resets back to the Home page. Solution?
Connect your iPhone to iTunes. Update your software/firmware to the latest version of the Operating System. It may cost a few dollars for the iPod Touch.
How do I start a list?
After login, press +, top left, designate the Date (Today is default), then confirm with Add Date button. This puts you back to the Dates page. Press Today (or which ever date you want to see/edit), then you may begin Adding patients.
How do I enter a new Date?
See "How do I start a list?"
How do I add a new patient?
First, you need to pick a Date within which you are adding a patient, such as Today. Press on that Date. Then you'll enter the Patient Record Screen. At the top, you'll see the Date of the list. Above that, a + button. To the right, an Edit button, and to the left, the Dates button (takes you back a screen). Press the + to add a new patient. Begin adding info in the entry fields.
How do I delete an entire date?
Deleting a date deletes all patients listed in that date. You can delete three ways. At the Dates page, swipe to delete and confirm. Press Edit, top right button, then the red circle to the left of the date, then confirm. Also, press the Patient/Info toggle button and delete from that page.
I've noticed that when a Date is pressed while in Edit mode, it toggles background color between white and purple. Why?
This is a way to 'mark' that the patients within a Date with a purple background have actually all be recorded as 'Billed.' Consequently, Dates with a white background indicate that there are charges still pending to be marked as 'Billed.' Note that the toggle is not automatic.
Where do I set the email address to which I want my patient list sent?
Go to the Settings App. This App is not within Dr. Rounds+, it's the grey icon on the iPhone home page with the metal gears. After you click on it, scroll till you see the Dr. Rounds+ tab. Click that tab, enter email address (for multiple, separate the addresses with commas), and exit.
I'm not receiving any emails?
Assuming you get a confirmitory popup stating successful email transmission, you will need to check your spam folder. Add emailer@drrounds.com to your address book. Emails may take up to 2 minutes to receive.
Emails are not going out. Why?
Make sure you are connected to the internet, either via Wi-Fi or cellular network. Then make sure you entered the destination email address (see above). Often, a Wi-Fi signal you pick up is not reliable. Test it by surfing the internet via Safari. Or, turn the Wi-Fi OFF in the Settings App and use the cellular network service you are connected to transmit the email.
Can I include Photographs in a patients record?
No. Not yet, at least. But we are working on it!
Can I include ICD-9 codes?
Yes. However, since the program is customizable, the user has to enter the data one time only. Within the diagnosis field, when in Edit mode, pull up the multi-check list, Edit it, and Add a Dx. Enter the Text followed by the Code and save it. It's always there anytime you see a patient with that diagnosis.
Can I include CPT codes?
Yes. However, again, since the program is customizable, the user has to enter the data one time only. Within the treatment field, when in Edit mode, pull up the multi-check list, Edit it, and Add a Tx. Enter the Text followed by the Code and save it. It's always there anytime you render that treatment. Please note that the treatment field in this application should not be confused with procedure (a field that we have added in the Plus version). The treatment should reflect the service rendered such as Hospital Consult (HC), Daily Visit (DV), Postop (PO), etc... Levels could be added too (HC2, HC3, HC4, DV3, etc...). By dedicating this field to these codes, the billing capabilities of the application are limitless.
I forgot my password!
I don't blame you. I often forget my child's first name. Contact us at support@drrounds.com. We will help you remember.
How do I Open Secure Email Files?
When Secure Email is turned ON, Dr. Rounds+ sends an email that contains a link that downloads your files securely, encrypted, and zipped. To expand the zipped file, save it to your desktop, right click and Open with StuffIt Expander (MAC) or equivalent (PC), and enter the Dr. Rounds+ Login password you use to access the application as the passphrase to open the file. Note that this file currently cannot be opened on an iPhone, iPod, or iPad and needs to be opened at a computer within 12 hours. The files included in the Secure zipped folder are identical yet different formats. One is a text file (.txt) and the other is a comma separated values file (.csv) that you can open in Excel. The file can only be downloaded once.
Can I share my patients with my colleagues?
Currently, Peer-to-Peer™ selective data transfer via server network, from iPhone to iPhone is under coding construction. The ability to share data without over-writing the entire database is the goal. Anticipated release of this option is soon.
What is the purpose of BackUp/Restore?
The Backup/Restore option is important to perform frequently in case you lose or destroy your iPhone. You can Restore the entire backed up database to a new downloaded version of Dr. Rounds+. The database includes entries saved in the 'doctor', 'hospital', 'treatment', and 'diagnosis' fields. It is advised to BackUp your database prior to any Update installation.
Do you have Dr. Rounds+ available on Blackberry, Droid, Palm, etc...?
No. Not yet.
How do you set-up SyncDocs?
Very simple: Download SyncDocs on your computer, install it, and run it. You know it’s running when the SyncDocs window comes up (the window says: Drag files below to sync them with your handheld device.) That’s all you need to do on the computer side. Now go to your iPhone. Turn your Wi-Fi on. Make sure you are on the same network your computer is on. Open Dr. Rounds+, enter login password and wait 10 seconds. Press Backup on the TabBar and then select Backup. You should see “SyncDocs” up top, first line. Press that. That’s it. You are BackedUp. And you will get a confirming popup. Now, delete some data at random . . . Go ahead, don’t be afraid. Delete everything if you like. Or get another iPhone/iPod Touch/iPad that has Dr. Rounds+ running on it. As long as the computer running SyncDocs and the Apple device (on Wi-Fi) are on the same network, launch Dr. Rounds+, enter password, press Backup on the TabBar then press Restore, then select SyncDocs top line, then it’ll ask you which file do you want to restore. Files are saved by DATE & TIME. So pick the latest. It’ll confirm by asking you to relaunch Dr. Rounds+ (Home, restart and login again). Your data is back.